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ARTICLE: Love Lost with Online Booking Travel Sites

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Ruby Princess Swimming Pool Becomes Latest Canvas for Artist Wyland

 

SANTA CLARITA, Calif. (August 19, 2009) – As Ruby Princess approached Venice this afternoon, passengers aboard the Princess Cruises ship were treated to a special live art event as famed marine life artist Wyland painted an unusual canvas – the bottom of the ship’s Neptune Pool.

Known worldwide for his unique works featuring sea animals, Wyland is aboard the ship for special art events and meet and greets with passengers.  However, painting the ship’s pool was not on his original agenda.  Ruby Princess Captain Tony Draper suggested the idea to the artist after being inspired by watching ship crew members painting the Princess “seawitch” logo on the bottom of the ship’s other main pool.


A first for the cruise line, Wyland agreed to paint the mother dolphin and her baby as a way to increase awareness of his conservation message.  Passengers were invited to follow along with a live top-deck event hosted by the ship’s cruise director, including live video of the painting in progress broadcast on the ship’s Movies Under the Stars screen.  


“This is certainly one of the most unusual ways we’ve ever painted a pool,” said Jan Swartz, Princess executive vice president.  “But it’s a wonderful way to work with Wyland to address our shared concern with the importance of marine conservation, and to give our passengers a unique experience as they witnessed a one-of-a-kind artwork taking shape.”


Passengers were able to enjoy watching the artist at work just prior to the ship’s arrival into the Venice canal system.


Marine life artist Wyland is an accomplished painter, sculptor, photographer, writer and SCUBA diver.  His non-profit Wyland Foundation has supported numerous conservation programs since 1993, including the monumental Whaling Wall mural project – and epic series of more than 100 life-size marine life murals that spans 14 countries on four continents and is viewed by an estimated 1 billion people every year.


Wyland and Princess Cruises have a long-time association.  Many Princess ships incorporate his sculptures in the swimming pool areas, and are featured in his latest book “100 Whaling Walls.”  Wyland’s artwork is also featured in the ships’ onboard art galleries.


Ruby Princess is currently sailing on 12-day Grand Mediterranean voyages between Barcelona and Venice, with calls at Monte Carlo, Florence/Pisa, Rome, Naples/Capri, Mykonos, Istanbul, Kusadasi, and Athens.

 

Oberammergau Passion Play CruiseTour – Once-A-Decade Event!

 

SANTA CLARITA, Calif. (July 17, 2009) – Princess has added a rare opportunity to its 2010 CruiseTour lineup in Europe – a unique cruisetour designed to include the famed Oberammergau Passion Play, which is performed only once each decade in this small Bavarian village in Germany.
 
The new 18-day “Oberammergau & Highlights of Germany tour features two nights in the southern German town of Oberammergau, and includes tickets to the event.  Passengers will also visit a variety of other top German destinations during the eight-day land tour, including Frankfurt, the Black Forest, Munich, Nuremberg and Berlin.  In addition, the tour will connect seamlessly with a 10
-day Scandinavia/Russia cruise aboard Star Princess.  Two departures are offered on August 2 and August 12, 2010.
 
“This is such a unique opportunity, one that literally only comes around once every 10 years,” said Jan Swartz, Princess Cruises executive vice president. “This new CruiseTour makes it easy to enjoy this famous event, plus take in many of the other attractions for which Germany is famous, coupled with one of our wonderful cruises through the Baltic region. This is yet another example of our commitment to provide our passengers with fascinating experiences around the world.”
 
The Oberammergau Passion Play has been held every ten years since 1634 in thanksgiving for deliverance from the Black Death in 1633. The play is now performed in years ending with a zero (except 1984 which was the 350th anniversary), and involves more than 2000 actors, singers, instrumentalists and technicians, all of whom are residents of the village.  All cast members have lived in the village at least 20 years and must be amateurs of high moral and ethical principles.  Villagers also make all the costumes for the production and, as no wigs are used, participants must grow their hair and beards for several months prior to the performances. Contact Us for Rates and Details!!

 

Celebrity Equinox is on Her Way ~ The Birth of Equinox

 

Papenburg, Germany, is a small town of roughly 30,000 whose main street of picturesque small shops, restaurants and bars is divided down the middle by a small canal. But it’s here where some of the biggest and most intricate cruise ships in the world are built. You see, Papenburg is also home to Meyer Werft, the shipbuilding company whose gigantic sheds dwarf any other structure in town. And it’s here last week where the Celebrity Equinox, the second ship in Celebrity’s Solstice class, made its debut.

 

No, this wasn’t the christening but instead what’s called a “conveyance.” That’s when the ship sails -- very, very slowly and with the aid of two tug boats -- down the Ems River from Papenburg to a point nearer to the North Sea so it can begin sea trials. The ship wasn’t exactly finished this past weekend as workers scurried about adding paint, completing floors, walls and ceilings, and many of the cabins and public rooms were still unfinished. For the residents of Papenburg, however, the event was cause for celebration.

 

I’m not sure what else goes on a Friday night in Papenburg, but at 11 p.m., as the Equinox cast off from the dock, people were lining the banks surrounding the first lock leading to the shipyard. They were there just to get a look at the giant ship, the largest (along with its sister Celebrity Solstice) ever to be built by Meyer Werft. The shipyard is building three more Solstice class ships in the next three years, including Celebrity Eclipse, due next April. It also has started construction on Disney Cruises’ new vessels, one of which will debut at the end of 2010.

 

As Celebrity Equinox waited for the right tides and water level, it took nearly two hours to get through the first lock just a few hundred yards from the shipyard. But to the accompaniment of loud German and American pop music (pretty noisy for 1 a.m.), the Equinox slowly made it through to the Ems River with just a few meters to spare on both sides of the lock. And did I mention, the whole process of taking the ship through the lock and down the river is done stern first, with the aid of two tugboats .

 

I have to admit that after staying up to nearly 2 a.m. to watch this spectacle, I didn’t have the energy to watch much more as the ship sailed further down the Ems River. But at 3 a.m., as we passed a large and well-lit drawbridge, I woke up and ventured out on my balcony to see even more people lining the banks of the river to watch the Equinox pass by. Then again, maybe it was the loud Andrea Bocelli music our vessel was playing that woke me up to see what was an almost surreal scene.

 

At dawn’s light (which comes pretty early in northern Germany), I opened the door to my balcony again, this time to be greeted by only a few cows and some sheep as we passed by green fields and farmland. At that point it seemed to me that the Equinox was effectively the largest river cruise ship in the world. Then at around 1 p.m., roughly 13 hours after the ship left the Meyer Werft shipyard, and after passing several other drawbridges and locks, we reached Emden, where we disembarked. The entire process was very much like a birth, complete with 14 hours of labor (our slow, 26-mile ride down the river) and a narrow birth canal (the Ems River and its locks).

 

And what of the ship itself, you might be asking. Well, the 122,000-ton, 2,850-passenger Celebrity Equinox is not that much different from its sister Celebrity Solstice, which drew rave reviews when it was introduced November. Indeed, Celebrity executives say they didn’t feel a lot of pressure to make any major changes in Equinox, since the Solstice was so well received by passengers and travel agents alike. “Solstice surprised us,” says Celebrity President Dan Hanrahan. “We were convinced we had something special, but didn’t fully understand it until the ship’s conveyance last year. We also underestimated how quickly the crew would adapt to the new ship.”

 

With Celebrity Solstice such a success, Celebrity Equinox was not changed dramatically, especially since it is being introduced just nine months after Solstice. What is different about Equinox is more in the décor and cosmetics of the ship. The Tihany-designed main restaurant, for example, is now called Silhouette instead of Grand Epernay. But the other restaurants all remain the same, including Oceanview Café, the ship’s casual restaurant with serving stations instead of buffet lines; as well as such specialty restaurants as Silk Harvest, featuring Asian fusion cuisine; Murano, offering classic and continental cuisine; Tuscan Grill, the Italian steakhouse; and Blu, the dining room for AquaSpa category guests only.

 

Popular bars and lounges have been slightly redesigned or expanded, such as Michael’s Club, Martini Bar and the Sky Lounge. Tastings, a bar on Solstice next to the art gallery, is being revamped on Equinox as a venue backed by Liquid City, which offers what Celebrity executives call “muddled” drinks (basically over-the-top, exotic and flavored alcoholic drinks). Also still in place on Equinox is Café Al Bacio & Gelateria, a coffee bar with ice cream, and Bistro on 5, a somewhat redesigned restaurant offering bistro cuisine and a showcase crepes.

 

Celebrity’s signature half acre of grass lawn, known as the Lawn Club, is still on Deck 14, although the grass on Equinox is designed for a more Mediterranean climate in keeping with the ship’s itinerary. There’s also the Hot Glass show by Corning, a demonstration of glass blowing, which now has a somewhat larger viewing area for the audience, which previously had been trampling the grass surrounding the stage. Similar to Solstice, there’s another live tree hanging in the ship’s atrium, though its pot is layered with an intricately designed mosaic that is quite different from the one on Solstice. Indeed, all the artwork on Equinox is unique to the ship.

 

Also revamped on Equinox is the Equinox Theater, the ship’s main entertainment venue, which has a somewhat different décor (chocolate- and maroon-colored seating) as well as three new shows designed exclusively for the ship. The themes will remain similar to shows offered on Solstice, including a signature aerialist performance. Also remaining on the entertainment is Celebrity Central, the late night comedy club and theater; Quasar, a slightly redesigned disco and nightclub; and Fortunes Casino, a slightly redesigned gaming venue.

 

Cabins remain as spacious on Equinox as Solstice – and even roomier if you consider that the safe has been removed from the closet and put under the vanity in order to provide guests with even more storage space. Hanrahan admits it was his idea to put the safe in the closet to begin with, but guests pointed out the need for a bigger closet.

 

Celebrity Equinox’s christening will take place in Southampton, England, on July 29, with the first revenue cruise departing July 31. The ship will offer 10- and 12-night sailings of the Mediterranean out of Rome this summer before it moves to the Caribbean in November. Unfortunately for the folks in Papenburg, it will never return to the Meyer Werft shipyard. Come to think of it, I’m not sure it could get back up that river anyway!  James Shillinglaw Editor in Chief, TravelPulse

 

Rare Original Declaration of Independence Copy

to Tour Princess Alaska Ships July 4th Week

 

SANTA CLARITA, Calif. (June 17, 2009) – A rare, original copy of the United States of America’s founding document will make an exclusive appearance aboard Princess Cruises’ Alaska-based ships the July 4th week, giving passengers the unique opportunity to see the only traveling copy of the Declaration of Independence – just as the country celebrates Independence Day. The historic exhibit will be showcased aboard all Princess ships calling in Juneau between July 1-8, 2009.

 

Hosted in partnership with Declare Yourself, a non-profit organization founded by legendary television producer Norman Lear, this unique opportunity marks the first time a copy of the Declaration has visited Alaska, and the first time a cruise line has shown the famous document.


The Declaration will be on display aboard the vessels for about two hours while each ship is docked in Juneau. The document will be shown aboard Diamond Princess and Star Princess on July 1; Coral Princess on July 2; Island Princess on July 3; Pacific Princess and Golden Princess on July 6, and Sapphire Princess and Sea Princess on July 8.


“This is an amazing opportunity for our passengers to get a first-hand look at history, which is especially poignant at a time of year when our country celebrates its independence,” said Jan Swartz, Princess Cruises executive vice president.  “It’s a rare occasion when we can bring such a unique attraction right on board – this document has never been shown on a cruise ship before. It will be a memorable way to mark the week of Independence Day as well as Alaska’s 50th anniversary of statehood.”


The only touring copy of the Declaration of Independence, Declare Yourself’s historic document is one of an estimated 200 original broadside copies (about the size of a sheet of newspaper) printed by John Dunlap in Philadelphia in 1776 after it was drafted by Thomas Jefferson, to distribute across the colonies and to King George in England. This copy’s current journey began in 1989 when a Pennsylvania shopper bought a frame at a flea market for $4.00. Later, while inspecting a tear in the back of the painting, he discovered a piece of paper wedged between the frame and painting. He pulled it out and uncovered what would soon be authenticated as the 25th remaining copy of the Declaration of Independence.   The document changed hands several times and was purchased in 2000 by Lyn and Norman Lear for $8.14 million, with the goal of bringing the document directly to the American people.

 

Will Fuel Surcharges Resume?

 

Remember way back in 2008, when cruise lines made passengers foot the bill for skyrocketing fuel costs? After months of cheaper gas -- and surcharge-free cruising -- the price per barrel has crept up to nearly $72, a new high for 2009, and oil's recent ascension has the Cruise Critic message boards all abuzz.

Today, the message for concerned cruisers is that there is no intention to reinstate surcharges -- at least for now.

Chairman and CEO for Carnival Corp., Mickey Arison, issued the following statement, which applies to Carnival's six North American lines (Carnival Cruise Lines, Costa Cruises, Cunard Line, Holland America, Seabourn and Princess Cruises):

"At the time we suspended fuel supplements for our six North American brands [December 2008], we reserved the right to reinstate them if the price of light sweet crude oil, according to the NYMEX, should increase above $70 per barrel. While we have now exceeded that threshold, in light of the economic crisis and resulting consumer weakness, we presently have no plans to institute a fuel supplement. We will continue to monitor the situation in the markets and review our position as the situation warrants."

Additionally, Norwegian Cruise Line, Royal Caribbean Cruises Ltd. (parent of Royal Caribbean, Celebrity Cruises and Azamara Cruises) and Prestige Cruise Holdings, Inc. (Oceania Cruises, Regent Seven Seas Cruises) have nothing official to report in terms of reinstating the surcharges, which, as with Carnival Corp., were removed late last year as oil prices fell sharply. However, all three have previously stated that they reserve the right to reinstate fuel supplements for all passengers under certain stipulations. For example:

Royal Caribbean reserves the right to reinstate fuel supplement charges if the price of West Texas Intermediate fuel exceeds $65 per barrel, on the quarterly milestone dates. The next milestone date is June 17, 2009, which would affect sailings occurring from July 1, 2009 through September 30, 2009. RCCL says no official decisions have been announced regarding what will happen if oil is still above $65 on June 17.

NCL reserves the right to reinstate the fuel supplement for all guests should the price of light sweet crude oil according to the NYMEX increase above $65 per barrel.

Prestige Cruise Holdings, Inc. can reinstate fuel surcharges at any time -- they don't include a specific price of oil at which they can do so. "Right now we're doing nothing more than watching the price of oil," says Tim Rubacky, Senior Director of Corporate Communications for PCH. "Everyone's watching the price of oil closely, because from an economic standpoint, rising fuel prices will do nothing but stifle the recovery process. We'll do everything in our power to not have to reinstate them -- and hopefully things stabilize."  Stay tuned. Dan Askin, Associate Editor

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Love Lost? Booking Cruises Online

 

Consumer satisfaction with major online travel players has dipped to an all-time low while satisfaction with the e-commerce sector overall has risen, according to the Americal Customer Satisfaction Index (ACSI).

 

For the third straight year, satisfaction has risen, this year by 2%, reaching an all time high of 81.6 on the 100-point scale. However, satisfaction with online travel e-commerce has gone in the opposite direction. For the second year in a row, satisfaction with online travel sites has dipped to an all time low.

 

"The 'big three', Expedia, Orbitz and Travelocity, no longer hold a competitive edge over other sites on pricing or 'extras', and in fact, there is little differentiation between them", says Larry Freed, president and CEO of ForeSee Results and author of the ACSI 2007 executive summary.

 

Cruise Center's thoughts: While we recognize that price is extremely important, this data comfirms what we firmly believe: Service and Expertise is important (find out here why you should book with us!). We've designed our site to give you as much information as possible but our goal is to deal with you one-on-one in live communication. Your cruise isn't just some random vacation, your next cruise (and each one there-after) should be the vacation of your dreams; and we're here to make it so! It's also important to note that they charge service fees of $15-35 per person - we do not charge service fees... expect more without paying more!

 


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* We have pricing that the cruise lines will not offer the general public and we do not charge a service fee *

 

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